Privacy Policy

Last Updated: June 6, 2026

At Diecast USA Southwest, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect information to process your orders and improve your shopping experience, including:

Personal Information: Name, email address, shipping address, billing address, and phone number.
Payment Information: Processed securely through our payment providers. We do not store full credit card details.
Order Details: Items purchased, order history, and preferences.
Device & Usage Data: IP address, browser type, pages visited, and cookies to help us improve site performance.

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and shipping notifications
Improve our website and product offerings
Prevent fraud and maintain security
Comply with legal requirements

We never sell your personal information.

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

Payment processors
Shipping carriers
Shopify (our e‑commerce platform)
Analytics and marketing tools

These partners are required to protect your data and use it only for the services they provide.

Cookies & Tracking Technologies

Our website uses cookies to:

Keep your cart active
Remember your preferences
Improve site performance
Analyze traffic and usage

You can disable cookies in your browser settings, but some features may not work properly.

Data Security

We use industry‑standard security measures to protect your information. While no online system is 100% secure, we take every reasonable step to safeguard your data.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold
Request corrections or updates
Request deletion of your data
Opt out of marketing emails
Request a copy of your data

To make a request, contact us at [your email].

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, you can reach us at: customerservice@diecastusasouthwest.com

Diecast USA Southwest